Basiq Bank Feeds terms and conditions

Important information about the use of the Netwealth website.

Publication date: 14 June 2026 

Netwealth Investments Limited (ABN 85 090 569 109, AFSL 230975) (“Netwealth") has an arrangement with Basiq Pty Ltd (ABN 95 616 592 011) (“Basiq”) for the provision of data aggregation, including access to account details, balances and transaction information from third party data sources (“the Bank Feeds Service”). Netwealth may, acting reasonably and to the extent reasonably necessary to protect Netwealth’s legitimate business interests, vary these Bank Feeds terms and conditions from time to time, with or without notice to you, and any subsequent use of the Bank Feeds Services will constitute your agreement to the variation. We recommend you regularly review these Bank Feeds terms and conditions to check for changes.

 

Access and use

The Bank Feeds Service can be applied for and used via online access to your Netwealth account on either Netwealth’s web or mobile application. Your Bank Feeds are regularly updated and will be displayed when you access your Bank Feeds on either Netwealth’s web or mobile application.
The Service may involve the collection and use of data under the Consumer Data Right (CDR) regime.  CDR is an Australian law designed to give you greater say over your financial data. It lets you share your information with approved organisations in a safe and secure way, but only if you choose to.

CDR means that:

    • Your data must be protected and handled securely in accordance with applicable privacy laws and CDR;
    • You stay in control of who can see your data and how it is used.

Only a Netwealth account holder may apply to access or modify their Bank Feeds. Netwealth will not be liable for any unauthorised transactions or fraudulent activity that results in a financial loss from a bank account that you have nominated as part of the Bank Feeds Service, except where, and to the extent, any such loss was directly caused by Netwealth's negligence, fraud or wilful misconduct. As Netwealth may not make or store complete records relating to your Bank Feeds, it is recommended you create any records you require.

Consent
To use the Service, you must provide express consent for:

    • the collection of your account information from third party data sources;
    • the use and disclosure of that information by Netwealth and Basiq; and
    • the ongoing access to your data for the duration of your consent.

You may withdraw your consent at any time via your Netwealth account. Upon withdrawal, Netwealth will cease collecting further data from the relevant account.
By providing consent, you represent and warrant that:

    • you are the account holder, or are otherwise authorised to provide consent in respect of the relevant account; and
    • any joint account holders have agreed to the provision of access to the relevant account information.
    • If you require Netwealth to share this data with an Adviser Group, we will require your explicit written consent. 

Privacy

By giving consent to the use of this service provided by Basiq,, you are taken to authorise Netwealth to receive and store the corresponding Bank Feeds and display them in your Netwealth account upon logging into either Netwealth’s web or mobile application. You can subsequently change or cancel your Bank Feeds at any time by logging into your Netwealth account via Netwealth’s web application.


When you provide your consent to this service, you will be taken to represent that each corresponding account is yours and in your name and that any joint account holder or signatory agrees to you receiving Bank Feeds for those accounts. You will be taken to give these representations every time you access Bank Feeds, and Netwealth will not accept liability for any consequence of them not being true.

By using this service, you acknowledge that:

    • your data may be collected and disclosed to Basiq for the purpose of providing the service;
    • Netwealth and Basiq will handle your data in accordance with applicable Privacy Laws and the CDR Rules;
    • your data will be used for the purpose of providing the Service and related functionalities; and
    • de-identified data may be used by Basiq to improve products and services.

Suspension or Termination

Netwealth may change, limit, suspend or terminate access to some or all of the Bank Feeds Service with, or without, notice, though we will act reasonably in doing so having regard to our legitimate business interests. Netwealth’s arrangement with Basiq may terminate at any time and this would cause the Bank Feeds Service to discontinue.