Terms and conditions
Important information about the use of the Netwealth website.
Netwealth website terms and conditions
Publication date: 17 November 2023
Netwealth Investments Limited (ABN 85 090 569 109, AFSL 230975) (“Netwealth”, “us”, “our”, “we”), a subsidiary of Netwealth Group Limited (ABN 84 620 145 404), operates the Netwealth website at the domain ‘netwealth.com.au’ (the “website”) and maintains the Netwealth mobile application (“Netwealth app”) in connection with the products and services we and our related entities offer. Details of our products are available on the website and the applicable disclosure documents can be downloaded or provided in hard copy upon request.
Use of the website
The use of the website and the Netwealth app is governed by:
as updated from time to time.
By accessing or using the website or the Netwealth app, each user (“you”, “your”) is agreeing to be bound by the Netwealth Website Terms and any incorporated terms from third party providers. Netwealth may vary the Netwealth Website Terms from time to time with or without notice to you, and any subsequent access to or review or use of the website by you will constitute your agreement to the variation. We recommend you regularly review the Netwealth Website Terms and any incorporated terms from third party providers to check for changes.
Should you access or use the website or the Netwealth app in a way we consider to be inappropriate or in breach of the Netwealth Website Terms, we may withdraw or suspend your access to some or all of the website or the Netwealth app, though we will act reasonably in doing so having regard to our legitimate business interests.
The information on the website and the Netwealth app has been prepared for persons aged 18 years or over who are accessing the site or the Netwealth app within Australia and does not take into account any foreign laws. The laws in force in the State of Victoria in Australia from time to time will govern your use of the website and of the Netwealth app and will apply to the Netwealth Website Terms and any related dispute.
While due care is taken when maintaining the website and the Netwealth app and preparing and maintaining their contents, we do not make any representation or warranty, express or implied, about the website or the Netwealth app or any of their content including regarding availability, accuracy, completeness, quality, currency or fitness for purpose, except to the extent of any warranty implied by law which cannot lawfully be excluded.
Your use the website or the Netwealth app is at your sole risk. While we use best endeavours to provide access to the website and the Netwealth app on a “24/7” basis, access may be interrupted or suspended with or without notice to facilitate the carrying out of scheduled or unscheduled maintenance, for other reasons related to our business, or for reasons beyond our reasonable control.
Limitation of liability
To the maximum extent permitted by law, we and our related parties, together with our respective directors, officers and employees (collectively, the “Netwealth Group”), exclude all liability for any loss or damage that may arise out of or in connection with any person’s use or misuse of or inability to use the website or the Netwealth app or the information made available through the website or the Netwealth app, including due to interruption or suspension of access, except (i) where, and to the extent, any such loss or damage was caused by the negligence, fraud or misconduct of the Netwealth Group or (ii) to the extent any liability implied by law cannot be excluded. To the extent that our liability in relation to a service we provide (including supplying the website or the Netwealth app) cannot lawfully be excluded, our liability will be limited to a liability to supply the relevant service again or, if we so elect, to pay the cost of having the service supplied again.
Financial product advice
No information provided on the website or the Netwealth app should be regarded as personal financial advice or relied upon. We are not licensed to provide personal financial product advice. The information we provide is factual information or financial product advice of a general nature only, and does not take into account your financial circumstances, needs or objectives. The information and other material available via the website and the Netwealth app are not, and must not be regarded as, an endorsement of or recommendation to use any particular service or to buy, sell or hold an investment in any particular product, whether provided by Netwealth or any other person. The fact that a particular accessible investment or other financial product is available for investment via a Netwealth account is not, and must not be regarded as, a recommendation or endorsement by Netwealth in relation to that product.
We recommend that before making any investment decision, you consider the appropriateness to you of any content of the website or the Netwealth app having regard to your own objectives, financial situation and needs, and obtain and carefully consider the disclosure documentation for the financial product, and seek professional advice.
Copyright and trademark
Except as otherwise indicated, all information and other material comprising or provided on the website or the Netwealth app has been created or developed by and at all times remains the property of Netwealth. No part of the website or the Netwealth app or the information we make available through the website or the Netwealth app may be altered, reproduced, distributed, or used for any purpose other than your personal use, without our prior written consent.
If we issue you with a username and password to your account (“login details”), you must not:
You agree you will be solely responsible for any loss or damage caused by any disclosure, use (including misuse) of your login details or by recording or storing them, whether or not you authorised that storage, disclosure or use. You should use an appropriately secure password and change your password regularly.
Please read our Security Statement for further guidance on selecting and safeguarding your password and other tips for engaging with us securely.
Should you become aware or suspect that your login details may have been used or become known by someone else, please change your password immediately and contact us on Freecall 1800 888 223.
Third party information, services and functionality
We engage, partner and contract with third parties to provide content, improved service offerings and functionality on or in connection with the website and the Netwealth app. Third party content and services are not independently monitored, reviewed or verified by Netwealth and are accessed and used by you at your sole risk. When you view or use content delivered by a third party or click on a hyperlink to a website operated by a third party, you should be aware that when accessing their product or service you may be required to agree (or may be deemed to have agreed) to terms and conditions of use imposed by the third party provider. These will apply in addition to any terms imposed by us in relation to your use of those third party services.
Before you access, use or subscribe to use any service or product delivered by a third party, you should carefully identify, read and understand all applicable terms and conditions of use, and regularly check them for updates as it is possible they may be varied without notice to you.
Further information about particular third party providers, including terms that will apply in respect of your use of their services, is set out below:
Content Netwealth receives from third parties is provided to you ‘as is’ and may contain opinions of the third party. When we make third party content available, this must not be regarded as Netwealth endorsing or verifying that content. Third party content does not take into account any particular person’s individual objectives, financial situation or needs.
While we take care when selecting and contracting with our third party providers, to the full extent permitted by law Netwealth expressly disclaims responsibility for any information, service or product provided to you (or omitted to be provided) by a third party via the website or the Netwealth app. The Netwealth Group will not be liable for any loss or damage resulting from any person’s use of or reliance on a third party’s information, service or product, except (i) where, and to the extent, any such loss or damage was caused by the negligence, fraud or misconduct of the Netwealth Group or (ii) to the extent any liability implied by law cannot be excluded.