Terms and conditions
Important information about the use of the Netwealth website.
The information on the website and the Netwealth app has been prepared for persons aged 18 years or over who are accessing the site or the Netwealth app within Australia and does not take into account any foreign laws. The laws in force in the State of Victoria in Australia from time to time will govern your use of the website and of the Netwealth app and will apply to the Netwealth Website Terms and Conditions and any related dispute.
While due care is taken when maintaining the website and the Netwealth app and preparing and maintaining their contents, we do not make any representation or warranty, express or implied, about the website or the Netwealth app or any of their content including regarding availability, accuracy, completeness, quality, currency or fitness for purpose, except to the extent of any warranty implied by law which cannot lawfully be excluded. You use the website or the Netwealth app at your sole risk. While we use best endeavours to provide access to the website and the Netwealth app on a “24 /7” basis, access may be interrupted or suspended with or without notice to facilitate the carrying out of scheduled or unscheduled maintenance, for other reasons related to our business, or for reasons beyond our reasonable control.
To the maximum extent permitted by law, we and our related parties, together with our respective directors, officers and employees, exclude all liability for any loss or damage that may arise out of or in connection with any person’s use or misuse of or inability to use the website or the Netwealth app or the information made available through the website or the Netwealth app, including due to interruption or suspension of access. In these Netwealth Website Terms, “loss or damage” includes direct, indirect, consequential, special, punitive or other losses, damages, liabilities, claims or expenses (including legal expenses on a solicitor/client basis) you or others may suffer howsoever arising (including under statute or contract, in equity or under a claim in negligence or another tort) and regardless of whether or not such loss or damage was reasonably foreseeable and whether or not we were advised in advance of the possibility of such loss or damage, and includes (without limitation) damages for loss of profits, loss of opportunity, business interruption, loss or corruption of data or information, damage to a computer system or mobile device or the transmission or installation of any virus, malware or other harmful software. To the extent that our liability in relation to a service we provide (including supplying the website or the Netwealth app) cannot lawfully be excluded, our liability will be limited to a liability to supply the relevant service again or, if we so elect, to pay the cost of having the service supplied again.
No information provided on the website or the Netwealth app should be regarded as personal financial advice or relied upon. We are not licensed to provide personal financial product advice. The information we provide is factual information or financial product advice of a general nature only, and does not take into account your financial circumstances, needs or objectives. The information and other material available via the website and the Netwealth app are not, and must not be regarded as, an endorsement of or recommendation to use any particular service or to buy, sell or hold an investment in any particular product, whether provided by Netwealth or any other person. The fact that a particular accessible investment or other financial product is available for investment via a Netwealth account is not, and must not be regarded as, a recommendation or endorsement by Netwealth in relation to that product. We recommend that before making any investment decision, you consider the appropriateness to you of any content of our website or mobile app having regard to your own objectives, financial situation and needs, and obtain and carefully consider the disclosure documentation for the financial product, and seek professional advice.
Netwealth has measures in place to ensure a high level of privacy, security and protection of your personal information when you access our website or the Netwealth app. However, no measures can guarantee complete protection and to the extent permitted by law we will not be responsible for any loss or damage that results from our measures failing or being breached.
Except as otherwise indicated, all information and other material comprising or provided on the website or the Netwealth app has been created or developed by and at all times remains the property of Netwealth. No part of the website or the Netwealth app or the information we make available through the website or the Netwealth app may be altered, reproduced, distributed, or used for any purpose other than your personal use, without our prior written consent.
If we issue you with a username and password to your account (login details), by using those login details you will be taken to agree that you will not send or disclose your login details to any other person, nor write them down or otherwise record them anywhere, and that you will not share your login privileges with anyone. You agree you will be solely responsible for any loss or damage caused by any disclosure, use (including misuse) of your login details or by recording or storing them, whether or not you authorised that storage, disclosure or use. You should use an appropriately secure password and change your password regularly. Please read our Security Statement for further guidance on selecting and safeguarding your password and other tips for engaging with us securely. Should you become aware or suspect that your login details may have been used or become known by someone else, please change your password immediately and contact us on Freecall 1800 888 223.
We engage, partner and contract with third parties to provide content, improved service offerings and functionality on or in connection with the website and the Netwealth app. Third party content and services are not independently monitored, reviewed or verified by Netwealth and are accessed and used by you at your sole risk. When you view or use content delivered by a third party or click on a hyperlink to a website operated by a third party, you should be aware that when accessing their product or service you may be required to agree (or may be deemed to have agreed) to terms and conditions of use imposed by the third party provider. These will apply in addition to any terms imposed by us in relation to your use of those third party services. Before you access, use or subscribe to use any service or product delivered by a third party, you should carefully identify, read and understand all applicable terms and conditions of use, and regularly check them for updates as it is possible they may be varied without notice to you. Further information about particular third party providers, including terms that will apply in respect of your use of their services, is set out below.
Content Netwealth receives from a third party is provided to you ‘as is’ and may contain opinions of the third party. When we make third party content available, this must not be regarded as Netwealth endorsing or verifying that content. Third party content does not take into account any particular person’s individual objectives, financial situation or needs.
While we take care when selecting and contracting with our third party providers, to the full extent permitted by law Netwealth expressly disclaims responsibility for any information, service or product provided to you (or omitted to be provided) by a third party via our website or the Netwealth app. Netwealth and its related parties will not be liable for any loss or damage (as defined above) resulting from any person’s use of or reliance on a third party’s information, service or product.
Netwealth has contracted with Refinitiv Australia Pty Limited (Refinitiv) to provide international securities pricing data. If you hold or apply to acquire international securities, or reference related trade calculations on our website or mobile app, you will be agreeing to be bound by the Refinitiv terms and conditions in respect of your access to your use of data provided through this service.
Netwealth has contracted with Australian Investment Exchange Ltd (ABN 71 076 515 930 AFSL 241400) (the Participant) to provide the Netwealth Share Trading facility. If you apply to use the Netwealth Share Trading facility you will be agreeing to be bound by the Australian Investment Exchange Ltd terms and conditions and associated terms.
Netwealth makes available to certain website and Netwealth app users certain pricing data regarding financial products listed on the Australian Securities Exchange. This data is provided by a third party in the ASX Group of companies and delivered to Netwealth via a further third party. The MarketSource terms and conditions will apply to you in respect of your access or use of that ASX data. Netwealth also makes available to certain website and Netwealth app users a range of tools, including alerts, relating to the Australian Securities Exchange. These tools are facilitated by a third party. The Netwealth ASX market data terms and conditions will apply to you in respect of your use of any of these tools.
Netwealth has an arrangement with illion Open Data Solutions Pty Ltd ABN 89 166 277 845 (“illion”) for delivery of a service whereby you can nominate accounts you hold with third party financial institutions and have the account balance and other details for those accounts displayed on Netwealth webpages and reports (“the Bank Feeds Service”). By providing illion with internet banking login details for this purpose or seeking access to the Bank Feeds Service, you will be agreeing to be bound by Netwealth’s Bank Feeds Service terms and conditions as updated from time to time, in addition to any terms you accept as a customer of illion.