Netwealth fully supports the objectives of the Insurance in Superannuation Voluntary Code of Practice (Code). We are seeking to adopt the Code in all areas where it is in the best interests of members and beneficiaries. This includes aspects of the Code driving clearer communication for members, improved processes, and enhanced claims handling and complaint procedures.

Netwealth have adopted the Superannuation Voluntary Code of Practice in the areas that are in the best interests of members and adoption will be no later than 30 June 2021 to allow for Netwealth’s contractual arrangements to be adjusted.