Super fund member information

This page contains important information for members of the Netwealth Superannuation Master Fund, which includes Super Accelerator and Russell Investments Super Series.

Information on the Insurance Voluntary Code of Practice can be found at the bottom of this page.

If you have any questions or wish to lodge a complaint please, click here.

Insurance Voluntary Code of Practice

The Netwealth Superannuation Master Fund (the Fund) has previously stated its intent to adopt the Insurance in Superannuation Voluntary Code of Practice (the Voluntary Code). The Code had been scheduled to come into effect on 1 January 2022.

Since the development of the Voluntary Code, the majority of the requirements in the Code have been overtaken by legislative and regulatory reforms. In addition, many of the elements of the Voluntary Code have already been implemented by the Fund to improve member experience.

For this reason, the Code Owners announced on 1 July 2021 to replace the Voluntary Code.

Guidance on issues not covered by legislation, including on improving outcomes for vulnerable members and claims handling for members with life insurance in group superannuation, has been jointly developed by the Code Owners and the Fund will consider this guidance in our interactions with members.

Note: The Code Owners are the Association of Superannuation Funds of Australia (ASFA), the Australian Institute of Superannuation Trustees (AIST) and the Financial Services Council (FSC).