With growing complexity and wider dispersion of returns, wealth professionals need to sharpen their approach to private market manager selection, governance, and transparency.
Key takeaways:
- Robust due diligence is essential in private markets, as the gap between top- and bottom-quartile managers is wide and risks are higher
- A strong framework covers five pillars: governance and team, manager quality, transparency, selection and performance, and fee disclosure
- Consistency and process matter more than standout deals - look for repeatable performance, clear oversight, and disciplined investment strategies
- Firms must honestly assess whether to build in-house due diligence capability or partner with specialists for ongoing manager evaluation and oversight
If you’ve ever watched Olympic diving, you’ll know that judges discard the highest and lowest scores to eliminate bias and reward consistency.
Charlie Viola, executive chair and founder at Viola Private Wealth, applies a similar mindset when assessing private market managers. Rather than focusing on one or two their star performers, he looks across their portfolio for consistent, repeatable performance.
This attention to process over flash is increasingly important. As private markets become more complex and the gap between top- and bottom-quartile managers widens, businesses need a robust due diligence framework to protect capital, uncover alpha, and avoid downside risk.
Why due diligence is important
There are plenty of reasons to prioritise due diligence when picking a manager. As Kunal Shah, managing director of iCapital points out, the growing performance dispersion between managers is one.
“Let’s say you have 100 managers in your public portfolio. The performance dispersion between the top 25% versus the bottom 25% can be quite significant, typically larger than in public markets. So if you get the wrong manager and end up in that bottom quartile, you’re exposed to significantly greater underperformance,” he explains.
Not only this, the increasing popularity of rapid capital inflows, in areas such as private credit, are putting increasing pressure on private market managers to deploy capital.
Also, borrowers tend to be small and medium-sized companies with generally higher levels of debt, which can impact their ability to deal with economic instability, such as inflation and economic downturns or higher interest rates.
“There are emerging signs of weaker underwriting standards and looser loan covenants,” Nathan Lim chief investment Strategist at Evidentia Group says.
Given the critical importance of manager selection, and the relative dearth of available data, private markets call for exemplary due diligence processes, as well as a strong understanding of what this diligence aims to identify.
Building a better framework: five pillars of due diligence
For advice firms wanting to refine or formalise their due diligence process, here are five core areas suggested outlined in our special report, Building your value proposition with private markets.
1. Governance, team and oversight
Strong governance begins with understanding who’s behind the investment strategy and whether they’re set up to deliver it over time.
Ashmi Mehrotra managing director, private equity group at JP Morgan Asset Management looks at whether key individuals are still at the firm and how well they’re incentivised to stay. Alignment between the general partner and limited partners also matters, as does them having skin in the game.
Charlie from Viola Private Wealth adds that access to decision-makers and clarity around investment oversight is just as important.
“Can we talk to the CIO? Can we get access to the individual who is ultimately responsible for making the final call on investments?” he says.
He also stresses the value of an independent investment committee to guard against internal bias and overly cosy relationships with deal originators, which can happen unconsciously no matter the quality of the manager.
2. Manager quality and access
Beyond pedigree, you should look for consistency between a manager’s stated investment philosophy and their track record.
“Lots of managers will tell exciting stories about individual deals, but it’s important to dig deeper,” says Claire Smith, head of business development Australia, private markets, Schroders Capital. Was performance driven by luck or process?
“Lots of managers will tell exciting stories about individual deals, but it’s important to dig deeper. When things went well, did they go well for the right reasons in line with the manager’s stated philosophy? And when things went badly, were the lessons learned, and has the process evolved since?,” she says.
Hagai Netser, head of core and opportunistic portfolios at Koda Capital says his team relies on trusted networks to find reputable managers and steers clear of any significant regulatory issues or negative audit history.
Charlie adds they always ask for an example of a real-world crisis.
“We want to see what happens when things go wrong. Did they step in? Did they manage the asset? Show us the process, because how capital was protected tells us a lot more than any pitch deck.”
3. Transparency and discipline
Transparency is a non-negotiable for high-conviction allocations in private markets.
Ashmi notes that the shiny pitch decks only tell half the story.
“You can't just Google them and get the scoop because it’s private. Our job is to have strong networks. If we don’t know something, we know someone who does.”
She also looks for discipline: managers who stay within their lane and don’t chase growth at the expense of strategy.
Hagai agrees, noting that at Koda, “it’s my job to see what’s under the hood.”
Their due diligence involves site visits, full book reviews, and direct scrutiny of pipeline deals.
4. Selection, performance and valuation
Understanding how a manager screens and filters deals can reveal a lot. It’s here that Charlie’s diving scores come in.
“If a manager boasts a 26% IRR because they made a 7x return on Canva, we remove Canva from the equation. We want to know how the other 14 positions performed,” he says.
He adds that they need to see the filtering process as well.
“Every manager will tell you they see 4,000 deals a year and invest in four,” Charlie says. “But we want to know what the red flags are. What disqualifies a deal? At what point does it get serious consideration?”
Ashmi says headline performance is just the start.
“What was the entry price? What was the leverage? Is it repeatable? How was risk managed? These are the questions that really tell you what kind of return you’re likely to get going forward,” she says.
5. Fee disclosure
Layered fee structures can quietly erode expected premiums, so Vincent O’Neil, CEO at Stanford Brown says wealth professionals must understand the full picture especially when funds include sub-managers or wrappers.
“Without that transparency, the allocation may look good on paper but underdeliver in net terms,” he says.
Internal capability vs partners
As they refine due diligence processes, firms should think carefully about whether they have or can build the capacity in-house.
Not all firms can or should build this internally. Nathan from Evidentia Group says advice businesses don’t need to be investment experts. “That’s where specialist partners come in, not just for manager selection but also for ongoing oversight.”
He advises firms to be clear on their strategy and honest about their internal capabilities. “From there, you can build a framework for evaluating, monitoring and, investing in private markets.”
Heath Ueckermann, partner at Lipman Burgon says their most important investment was creating an in-house research team. “Before that, we were doing due diligence while also servicing clients and running the business. Now, our investment team is front and centre; meeting with managers, screening opportunities, and conducting full assessments.”
Charlie says their firm uses a self-assessment tool across segments to focus on “the few key things that really matter when allocating capital.”
As private markets become a larger part of client portfolios, due diligence must be a disciplined, ongoing process, backed by the right people, access to networks, and a clear-eyed view of both risk and reward. Whether advice businesses build that capability in-house or partner with specialists, their ability to evaluate managers, assess governance, and push for transparency will be critical to long-term success in an increasingly competitive space.
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