As an additional protection against unauthorised access we have enhanced account security by offering two factor authentication (2FA) when you log in to your Netwealth account.
To utilise this feature:
Part A: Enable 2FA on the account
Step 1: Download an 'Authenticator app' to your mobile phone, via your phone application store (i.e. iTunes or Google Play). Please note, this is not a QR Scanner or Reader.
Step 2: Navigate to Security settings > Two-factor authentication
Step 3: Elect to enable two-factor authentication and a QR code will be generated.
Step 4: Open your Authenticator app and scan the QR Code, your application will automatically add Netwealth as an account and generate a unique and temporary code:
Step 5: Enter this code into the verification code field and press submit. And a notification will appear indicating 2FA has been setup on your account.
Part B: Logging in using 2FA
The next time you log in to Netwealth simply:
Step 1: Enter your username and password.
Step 2: When the following message shows, open the Authenticator app on your phone and enter the temporary code that you see under Netwealth Investments Limited (within the code expiry time).
Step 3: You will be securely logged in to your Netwealth account.