AdviceTech and the staff experience 

Exploring the human side of technology

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The link between AdviceTech and staff satisfaction

Too often the impact that technology has on the staff of a firm – on the people who live with the technology day-to-day, who implement it, who grapple with integrating sometimes disparate technologies, and who apply it in a practical sense within a business – is overlooked. The 2022 AdviceTech Staff Experience Report reveals that AdviceTech has an effect not only on the advice firm itself but on the people within the firm – and in turn, how the people within the firm relate to AdviceTech has a clear impact on how they serve clients, and therefore on client satisfaction. As in previous reports, we will benchmark firms overall against our AdviceTech Stars, so we can learn from them.


Key insights on staff and tech

Firms agree that there is a strong link between good technology, its implementation and staff satisfaction. Here are some key insights from our 2022 AdviceTech Staff Experience Report indicating their beliefs.

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More AdviceTech Reports

AdviceTech and the client experience

In this report we unpack eight important technology trends that matter to your clients. You will understand the role of hybrid client communications, the shift to self-service digital tools, how to unlock the opportunities of data, and discover the importance of data visualisation in client education.

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AdviceTech 2022 Buyer's Guide

Identify the human barriers to technology adoption and explore three strategies to overcome them by using these frameworks and tools to choose the right technology partner, address leadership attitudes and gain support from the licensee.

Download the guide

Discover how Netwealth can help you on your AdviceTech journey

Talk to someone at Netwealth today to discover our latest technology and innovations and how we can help you on your AdviceTech journey.

Speak to a BDM


Watch the AdviceTech Masterclasses

Listen to experts sharing their insights on AdviceTech in relation to staff, clients and technology partners.

Attracting, retaining and growing staff talent with tech

Watch Alisdair Barr, Striver's Founder & CEO explore global issues and trends in managing staff and how technology and the hybrid work environment really work together. Learn the best techniques and digital tools being used to attract, retain and grow talent.

Watch the presentation

Automation, Authenticity and the Future of Client Engagement

Watch Julie Littlechild, Absolute Engagement's Founder & CEO, share her firm’s latest research on the drivers of client engagement. You’ll learn how how advisers can increase automation (i.e. efficiency) without losing deep relationships.

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Navigating technology selection and implementation

Join Hamish Hockley & Shane Kirsch from Opex as they unpack the key considerations for advice firms when choosing technology and suppliers to maximise efficiencies and manage change.

Watch the presentation

Unleashing the potential of your advice firm with Netwealth

Join Beverley Cederberg as she dives into the latest features and enhancements of the Netwealth platform to get a better understanding of how technology can be used to accelerate wealth advice.

Watch the presentation

AdviceTech Resources

More AdviceTech resources

Take a closer look at more AdviceTech related resources in our collection of whitepapers, workshops, articles and podcasts.


AdviceTech Roadmap workshop

Develop your AdviceTech roadmap with this free AdviceTech Roadmap workshop. A 90-minute team activity designed to help you prioritise technology solutions and develop a technology adoption strategy for your business.

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Capitalising on data with wealth technology

Listen to Paul Campbell, Managing Director of Xeppo, as he shares the important role of data for business efficiency, using data insights to unlock opportunities, approaching data strategy and what to think about on the next technological roadmap.

Listen now


Connecting staff and technology to scale wealth firms

Hear Catherine Robson, Founder of Affinity Private Advisors, discuss why recognising your leadership style, building relationships with staff and harnessing technology is crucial to scaling a business.

Listen now


How to decide whether to buy, build or partner

Should you build your own fintech product, buy one off the shelf, or partner with a technology provider to develop a customised solution? This article will help you to make the right decision for your fintech project.

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Embracing AI: Practical next steps for advisers 

The evolution of artificial intelligence (AI) has fascinated people across the world, but as automation progresses and AI takes over certain expert roles, people are becoming genuinely afraid for their jobs and livelihood.

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Demo day

Netwealth's AdviceTech solution

Understand how Netwealth can help you see wealth differently and learn how we can support you with market leading technology, excellent customer support and expertise to help your wealth and advice business thrive.

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White paper

The Established Affluent

In Netwealth's 2022 Advisable Australian Report we pay special attention to the Established Affluent, some of the wealthiest and most well-established Australians, and provide a playbook for financial advisers on how to attract, advise and service this key target market.

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White paper

The Emerging Affluent

For wealth businesses to thrive in the future, The Emerging Affluent is a critical market to be aware of and develop key client strategies for. This report is a playbook on how to attract, manage and retain The Emerging Affluent.

Download now