The latest strategies and insights to grow your practice.
Dr Deen Sanders OAM, former FASEA CEO, explains the importance the code of ethics plays in the new educational and ethics standards that came into effect 1 January 2019.
Claire Wivell Plater from the Fold Legal shares her her thoughts on the future of grandfathered commissions, vertical integration, conflicted remuneration and more.
A recap of the best interest duty which came into effect on 1 July 2013 and a look into what constitutes to ‘act in the best interests of the client’ and to ‘prioritise the client’s interests’.
Learn about the evolution of managed accounts, the shift to a private label structure, and key benefits and considerations for advice businesses from Netwealth's Paul O'Connor.
Make customer journey mapping part of a bigger, broader innovation strategy, and discover how knowing your customers can not only enrich their experience, but also grow your business.
If you are competing against the world’s customer experience experts, then how can you match them? A starting point is to understand the customer journey of your typical advice customer.
To innovate efficiently, it is important to firstly identify which of the four main innovation streams you wish to adopt to drive your wealth management business forward. Learn what these streams are.
Bernie Ripoll, author of the Ripoll Report, outlines some of the challenges he sees facing the industry and urges financial planners to begin preparing for them now as the industry enters an era of massive disruption and change.
Anna Hacker, estate planning specialist, discusses some of the do’s and don'ts for advisers when it comes to estate planning services and why it’s important to put estate planning into your advice conversation.
A poorly managed security issue compromises your credibility and breaks trust with clients who depend on you to manage their money. Find out which cyber incidents are impacting the industry, and how you can protect against them.
Understanding what drives Millennials (Gen Y) will help the financial planning profession attract great talent and remain viable. Find out how to successfully attract, recruit and keep Millennial staff.
Financial advice can extend beyond its adult clients to help future generations of Australian kids become financially capable. Here are six tools which advisers can align themselves to, to enrich and educate kids.
Kids are more capable of comprehending financial concepts given credit for. Here are tips on how you can build the financial skills of not only to your clients, but the entire family by creating your own financial literacy content.
The Census 2016 data gives advisers a great profile of the average or typical Australian. Who is the average Aussie and is your business positioned to help them in the future?
Hear from three practising advisers as they share their thoughts on what it means to be innovative and initiatives they have implemented in their practice to stay ahead of the curve.
Innovation means different things to different advisers and each firm is responding in its own way. Hear the innovations some are implementing.
Workplace health and wellbeing programs are making Australians and advice clients healthier. AIA Vitality Australia’s Vitality Coach Sasha Carey explains the benefits of these programs and how they get started.
Find out about Design Thinking, a technique any organisation can use to test business ideas, prototype new concepts and understand their customers better.
Netwealth Joint Managing Director Matt Heine shares what innovations from Silicon Valley are likely to impact the Australian financial advice experience.
In this research learn about the latest pricing data, giving advisers a look over the fence at other providers and what works.
Director of Media and Publisher of Financial Standard, Michelle Baltazar, shares her insights from a recent trip to Silicon Valley, giving you a cheat sheet on all the hot trends.
A website is your shopfront, not a brochure. Read about our six-month website redesign process and why we looked beyond industry borders for inspiration.
Netwealth has just completed a six-month website redesign. Here are some of the tips learnt from the project.
Insurance pricing models are about to undergo significant change. Find out what are the possibilities, what aspects of the pricing model will change and what consumers will pay.
This article gives you the practical tips on how to communicate intangible value to your clients. It’s simple. Show them the value, state the value both intangible and tangible and price it.
Mismatched clients, legacy fees and a ‘fingers crossed’ approach to business are all drains on productivity and efficiency. Find out if your business has any of these characteristics, and if so, the building blocks it needs to immunise ...
Market indicators point to new investment opportunities, so what should you consider to make sure your clients’ investment portfolio is set up for future success? Netwealth brings you Lonsec Chief Investment Officer Lukasz de Pourbaix ...
Taking control of investment decisions through a self-managed super fund is empowering, but also requires a great degree of personal responsibility from each trustee.
From 1 January 2017 the Centrelink assets test parameters will be rebalanced by increasing the assets test free areas and the taper rate, the rate by which a pension is reduced once the free areas are exceeded. Find out if ...
Gen X and Y have very different attitudes to those of the Baby Boomers that many advisers are accustomed to working with. They require a different proposition, and you therefore need take an innovative approach ...
For some time now, Baby Boomers might have been your most important financial advice clients. But it is time to develop a comprehensive offering for an emerging customer segment that you may have been overlooking until now: The ...
This article explores a new framework to help you understand your customers and their needs on a much deeper level
The fintech industry as a whole is expected to grow rapidly for a foreseeable future and will profoundly change the client/adviser relationship and the wealth industry as a whole. How will the fintech boom affect your financial ...
Should you build your own fintech product, buy one off the shelf, or partner with a technology provider to develop a customised solution? This article will help you to make the right decision for your fintech project.
Imagine if your advice practice could provide an ‘ecosystem’ of products and services that complement each other, based on the new capabilities of fintech.
Learn how to develop an ecosystem innovation strategy leveraging fintech to deliver a better customer experience.
How do your attitudes and experiences affect the ways that you make decisions about technology?
Our technical team has put together a simple guide that will help you understand the key areas of consideration when assisting a client about their super who is going through a divorce.
Buy, build, or partner? Which option is best for your advice business' technology solutions? When making business decisions about fintech solutions (or any other technology products) using a framework can help deliver better outcomes.
UBS Australia and New Zealand head of investment strategies Tracey McNaughton explains how global economic volatility is causing a rapid evolution in dynamic multi-asset strategies.
Audere Coaching & Consulting founder Stewart Bell explains how working out what prospective clients are actually looking for, and creating a process to deliver your advice value proposition to them, will greatly improve conversion ...
With central banks moving into negative interest rates, UBS Australia and New Zealand head of investment strategies Tracey McNaughton explores how to manage the new types of risk facing investors today and in the future.